The job involves: a) handling inbound customer service support calls from established customer, b) cross selling value added services or products that are offered by the company, c) providing consistent, superior serrvice to every customer by utilizing all available tools and resources, d) maintaining productivity at defined proficiency levels in compliance with department policy and procedure, and e) demonstrating a desire and initiative to continue learning new and relevant products and technical information as products evolve.
Only people who are 18 years old and above can apply. Exceptional communication and call handling skills, flexibility to changes, sense of urgency, time management skills, ability to work under pressure are also required for the job. Applicant should be a Filipino citizen or hold relevant residence status. Moreover, experience in a call center isn’t really required but will be an advantage. Those who are hired will start on the job immediately.
During the interview, the dress code would be of business attire. English would be the spoken language.
Hired people will have the following benefits:
medical miscellaneous allowance, loans, dental, sports ( e.g. gym) and parking. They will also have a competitive salary package, exciting performance bonuses, career advancement opportunities, comprehensive healthcare benefits and many more.
For those who are interested, you can submit your resume online or walk-in at the company’s EDSA Recruitment Site located in Mandaluyong: 2/F Edsa Central Pavilion, Greenfield District, Mandaluyong City.
You can also visit their other sites below:
Quezon City 2/F New Annex, SM City, Fairview, Quezon City
Makati: 3/F Alphalang Southgate Mall, EDSA cor. Chino Roces Exit, Makati City
Sucat: 2nd Floor, Santana Grove (beside Shopwise), Dr. A. Santos Avenue, Sucat Road, Paranaque
Pasay: 2/F North Parking Building, SM Mall of Asia, Pasay City
Cebu: 3/F Insular Life Building, Cebu Business Park, Cebu City
Bacolod: Luxur Place, Magsaysay Avenue, Bacolod City
Antipolo: 2nd Floor, SM City Maasinag, Antipolo City
Davao: 2nd Floor, SM City Davao- The Annex, Davao City
For more information, you can visit their Facebook fan page:
facebook.com/ teleperformance.philippines
